Diagnosis Standard

Status Reasons & Verdict Mapping

Complete reference of status_reason values returned by the verification engine and their deliverability impact.

Status Reason Mapping Table

status_reasonVerdictMeaningBilling Cost
`mailbox_confirmed`validRemote mail server confirmed mailbox exists with 250 OK1 Credit
`mailbox_not_found`invalidRemote mail server returned 550 User Unknown1 Credit
`failed_syntax_check`invalidMalformed address failing RFC 5322 standard1 Credit
`no_dns_entries`invalidDomain does not exist in authoritative DNS1 Credit
`no_mx_records`invalidDomain has no Mail Exchanger (MX) records1 Credit
`disposable`disposableMatches 100,000+ burner domain firewall1 Credit
`role_based`riskyDepartmental inbox (e.g. info@, sales@)1 Credit
`accept_all`catch_allDomain accepts all addresses blindly1 Credit
`antispam_system`unknownRemote MTA blocked probe or requires human challenge0 Credits (Free)
`failed_smtp_connection`unknownTCP port 25 connection timed out or dropped0 Credits (Free)
`greylisting`unknownRemote MTA deferred connection per greylisting policy0 Credits (Free)